Shipping Policy

Following are the terms and conditions that constitute our Shipping Policy.

Processing Time

All orders are sent to the fulfilment center for dispatch within 3 business days after the order is placed.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Costs
We cover the shipping costs for every order with no minimum order required. Please note that all items in the order will be shipped together. i.e. If 1 item is backordered or delayed, the entire order will be held and shipped together. 

Delivery Estimates

Standard Delivery time business 7-15 days to Australia. Delivery delays can occasionally occur.

Shipping Confirmation & Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Remy Atelier are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us immediately.

Please save all packaging materials and damaged goods before filing a claim.